The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site

  •   Order Processing:

    Welcome to PFEMS.  There are four convenient ways to order products from PFEMS.com.

    • Order securely on-line 24 hours per day. We accept
      MasterCard, Visa, Discover and American Express


    • 732-202-8843

    • Order via our telephone number during business hours at
      732-202-8843 OR FAX YOUR ORDER TO 732-202-8842, or outside United States call 
      732-202-8843



    • Shipping & Delivery

    • Police, Fire ,EMS Supply Store carries over 50,000 items in stock at all times.  We are proud to offer same-day shipping on all in-stock items.  When you place an order, you will receive an e-mail message that will state the stocking status of your items ordered.  In-stock items are always available for immediate shipment.  If items are not in stock, you will be furnished with an estimated turnaround.  

      Please note the following conditions for immediate shipping of in-stock items:

      • Orders for in-stock items are shipped the same business day (Monday through Friday) when received before 2 p.m. Eastern Time. Orders received after this time are shipped the next business day.

      • Same-day shipping excludes weekends and holidays.  Orders for in-stock items received during Saturday, Sunday or Holidays will ship the next business day.  

      • Ground shipping originates from New Jersey and can take up to six business days to reach some USA  destinations.

      • You will be furnished a USPS tracking number via e-mail when your order is shipped.

      • Once an order is received, you will receive an e-mail message with the in-stock status.  You may also call (732) 202-8843 during business hours Eastern Time to check in-stock status of any item.



    • Warranties


    • Return Policy

    • Police, Fire & EMS Supply Store is a police products and law enforcement equipment superstore. Our vision is to offer only the finest quality products at the lowest prices -- all while furnishing exceptional customer service.  To facilitate this vision, we have forged direct relationships with quality manufacturers.We distribute only quality, recognized brand names and discount virtually everything. 

      Customer satisfaction is an integral part of this vision so exceptional service and responsive support is vital. Our staff is composed of experienced business professionals, and veteran law enforcement advisors.  Return Policy: Unopened products may be returned within 7 days of product delivery date. We will notify you via e-mail of your refund once we've received and processed the item(s). If your return is not due to our error, we will deduct the shipping costs from your refund and a 10%restocking fee may apply. All other opened product may not be returned or exchanged.  



    • Store Hours

      • Police, Fire & EMS Supply Store
      PO Box 491
      Allenwood, NJ 08720  U.S.A.

      Live Customer Service:

      Call 732-202-8843
      9:00 a.m. to 5:00 p.m., Mon,Tue,Wed,Thu,Fri Closed Weekends & Holidays
      All Times are Eastern Time

      Our Products


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      Copyright © 2007-2010 POLICE, FIRE & EMS SUPPLY STORE L.L.C. All rights reserved.
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